Scout Moderation
We help brands keep their social media safe
We Secure
Your Online Brand.
Social media is free and open to anyone and everyone. That’s the beauty of it. It has never been as easy to communicate with customers as it has since the dawn of Likes and Tweets. However, like spam in your inbox, Internet crooks and web cronies have begun to attack social media sites and unfortunately there’s no filter. Scout Moderation is your safeguard against inappropriate ads, images, and comments. Our moderators will monitor your Facebook, Twitter, Google+, and websites around the clock to deflect posts made in bad taste. Your social media, your customers, and you can gain from Scout’s moderation expertise.
Our multi-lingual team of experienced moderators
understand what's important to your brand.
“Scout Moderation is always on and always helpful. We’re happy to have them as an extended part of our team.
– Justin Gardner, Social Media Manager, AMC Theatres
Meet the Scout Team
Above all, we are simple people that know the difference between right and wrong. While based out of Cape Cod, our team is made up of honest and friendly social media professionals from across the globe. Our people can moderate in French, Spanish, Mandarin, Gaelic, German, Italian and Portuguese. We are adding more languages as the need arises. Meet some of our crew, both domestic and international.
Maureen Hogan
Owner
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Brent
Moderator
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Nyala
Moderator
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Amy
Social Media Moderator
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Bo
Multi-Lingual Moderator
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Ilana
Moderator
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David
Multi-Lingual Moderator
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Kidane
Moderator
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Michaela
Moderator
We Work Directly With You to Moderate
& Engage Your Audience.
We've Got
Your Back
We understand that in order to manage a meaningful online community where you can learn and communicate with your customers, your social media presence must remain a clean and professional environment. Scout screens your social media pages and prevents toxic posts from disturbing your customers and harming your brand. Our sharp staff of human moderators click and navigate your sites in the same way that your visitors do ensuring that no one misuses your social media space.
We work tirelessly to ensure that your brand
remains pristine and intact.
We Engage
Your Audience
We’re sure that once we start working on your campaign, we’ll understand your brand just as well as your team does. Our specialists carefully mine your users’ activity for clues evidencing customer trends, behaviour, and feedback. Once we find it, we provide detailed reporting with metrics that digest and explain your site’s activity. Scout Moderation will help your team react quickly to social media events warranting immediate attention. Our intelligent escalation coverage will help you see speed bumps that may lie in the road ahead.
We work tirelessly to ensure that your brand
remains pristine and intact.
