2010

The Internet has killed civility

Newsweek recently listed 14 things that are being killed by the internet with Civility ranking fourth.  Citing Matthew Moore of the Telegraph who writes, “The internet has wrought huge changes on our lives – both positive and negative – in the fifteen years since its use became widespread.”

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Scout+ Customer Service Outsourcing

Protect your brand

Scout Moderation helps you do this with listening tools and a team of professionals that are your eyes and ears – handling problems, addressing issues, giving you the information so that you can take action and help unhappy customers or ‘trespassers’ find resolution.

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