Back in 2014, Smucker’s handling of Social Media moderation made some headlines, and enraged some of their customers and followers. The short story is that Smucker’s, following its own Social Media guidelines attempted to silence dissenting comments about Smucker’s GMO labeling policies by simply removing any question or criticism shared in comments on their Facebook page…. Read more »
Posts Tagged: Scout Moderation
Last week the news around the social media water cooler was that Kelly Blazek had been nasty to someone via email, then the recipient of that email posted it to Reddit, and the rest is sad history involving an angry Internet mob with virtual pitchforks. The lesson seems obvious, “don’t treat people badly, there’s an… Read more »
With the hustle and bustle of the holiday season and the crunch of year-end deadlines looming, take comfort in the fact that while you’re preoccupied, we’re watching your shop. This season is a particularly important time to make sure that the online arena for your business is free from cyber bullies or others whose ill-used… Read more »
photo credit: US Library of Congress Abraham Lincoln has certainly been on our radar these days. A small piece of his presidency is highlighted in the Golden Globe-nominated film Lincoln by director Steven Spielberg, featuring a tour-de-force performance by Daniel Day-Lewis as Honest Abe. While the film covers the last four months of Lincoln’s presidency… Read more »
Photo credit: Michaela Karle Photography All Rights Reserved If you’ve been reading the news lately, you know that the cyber bullying controversy is huge – and recently tragic. People from all over the world have heard about the Phoebe Prince case and are extremely concerned and interested in finding a solution.