Posts Tagged: social media moderation

How NOT to Handle Social Media Moderation (The Smucker’s Case)

Back in 2014, Smucker’s handling of Social Media moderation made some headlines, and enraged some of their customers and followers. The short story is that Smucker’s, following its own Social Media guidelines attempted to silence dissenting comments about Smucker’s GMO labeling policies by simply removing any question or criticism shared in comments on their Facebook page…. Read more »

Don’t stress this holiday

Don’t stress this holiday

With the hustle and bustle of the holiday season and the crunch of year-end deadlines looming, take comfort in the fact that while you’re preoccupied, we’re watching your shop. This season is a particularly important time to make sure that the online arena for your business is free from cyber bullies or others whose ill-used… Read more »

Scout Moderation represents you!

Scout Moderation represents you!

photo credit:  US Library of Congress Abraham Lincoln has certainly been on our radar these days.  A small piece of his presidency is highlighted in the Golden Globe-nominated film Lincoln by director Steven Spielberg, featuring a tour-de-force performance by Daniel Day-Lewis as Honest Abe. While the film covers the last four months of Lincoln’s presidency… Read more »

Multilingual moderation

Multilingual moderation

Photo credit: FuzzBones, Shutterstock “Think globally, act locally.”  That’s a motto that has guided many of us for years, and while that’s still important, when it comes to your business, you can now act globally, too. Use of the Internet is exploding in foreign countries, with websites being translated into hundreds of different languages.  If… Read more »

International Women’s Day

International Women’s Day

credit:  Image © Glamour Magazine  This year International Women’s Day (IWD) is celebrated on March 8.  As a woman-owned business, we at Scout Moderation feel very inspired by IWD’s initiatives to promote women’s equality and advancement. Almost everyone knows a red rose symbolizes love, but not many know there is a whole language around flowers,… Read more »